When I ask, or my team asks, how the network is working and why there is network latency there are reports about where the traffic is going and I do not have the input after moving or switching to Sophos. We are very happy as a Sophos user, as we get whatever we want from the reporting point of view. I have my own team to maintain this product. The beauty of the product is implementation and maintenance without it. You have to buy two products and then there is actually another one with that, one plus one, and then there is multiple management, so the product is definitely cumbersome.
Multiple products require IT to create a workaround. If I am a buyer, I do not want multiple appliances to manage. FortiGate should be more customer-friendly and budgeted better.
Also, they have some other functions like sandboxing and others. Sophos is available for a much cheaper price than Fortinet. That's why I selected Sophos because, for a small or medium office, all the reports are available there. Fortinet should think about the entry-level and give it managing capabilities. I understand that FortiAnalyzer is an expert level product but the functionality should be available at the entry-level as well. People should not have to ask for another FortiAnalyzer. They could definitely provide the FortiAnalyzer with the basic UTM in a bundle pack. All the user can potentially access for the risky function in the Fortinet but it should be on the GUI, it should not be behind the command line. There are engines which make everything on the GUI. They don't produce a usable report where the IT manager, IT head or CTO can analyze where the attack happened or figure out where the bridge is down, etc. They provide some basic reports in the entry-level and middleware products but I would love this product if they gave more reports, including more MIS from the traffic because they capture everything in the UTM. In terms of what features should be improved with Fortinet, I feel it should give better reports.
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