If you open the Spotify player and notice tracks that you’re sure you never listened to, that’s a clear indicator that someone else has been using your Spotify. Check if your account has been hacked Image: Spotify If you’re worried someone else is using your Spotify account, or you’ve been the victim of a hacker, here’s what you need to know so you can secure your Spotify account again. That’s compounded by Spotify suffering a data breach in December of last year, with “an undisclosed number” of users having their registration information leaked to “business partners.” Spotify isn’t immune to this, with criminals often targeting the service. It might not be a targeted attack, more likely a password stuffing attack from the reams of data in the huge credential leaks, but it will happen to most of you. Tip: Prepare a screenshot of your Spotify receipt or bank statement - we may need it for security (make sure it doesn’t show your full credit card number, expiration date, or 3-digit code).It’s a depressing fact of modernity that if you have an online account with any service, the chances are someone is trying to hack their way in. We can help secure and restore anything lost on your account. Get in touch and we’ll help to secure your account. Tip: Read more about how to protect your account. Your account’s security is most at risk by breaches on other services, so to prevent this from happening again it’s best to use a strong password that you don’t use on other services. You can now log back in to all your devices and reconnect any apps and services. If it’s your own Facebook, change your Facebook password before you reconnect it. If there is one, click DISCONNECT FROM FACEBOOK to remove it. It’s best to select REMOVE ACCESS on all of them to ensure your account’s security (you can reconnect them later).Īlso, go to the Spotify desktop app's settings to review any connected Facebook accounts under Social. On your account page, go to Apps to review what’s connected to your account. Note: This can take up to 1 hour to take effect everywhere.
Log in to your account page, scroll down, and select SIGN OUT EVERYWHERE. Tip: Check the security of your Facebook. Open your reset link in a private/incognito window, and choose a strong password you haven't used before.īe sure to also change the password for any service associated with your account, such as your email address, Facebook, or Apple. Just follow these steps to secure your account. Rest assured, your financial and security details are never compromised.
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